Strategic Intelligence Platform for Hotel & Resort Group

Business Scenario

The client is a dynamic and progressive hotel management and brand franchising company with brand chains and luxurious hotels across the globe. The client has a multi-brand portfolio with multi-directional approach within 4 years of operational experience. They follow an aggressive approach towards South Asian and African markets to increase their reach and services.

The Challenge

Our client wanted to connect 20+ disparate property management systems to get the enterprise-wide cross-functional insights and deep business functions visibility to enhance operational efficiency.

Solution Highlights

  • Implemented cloud-based strategic intelligence platform that provides data aggregation, cleanup, normalization, preparation, and applying business rules by connecting 20+ disparate property management systems
  • Interactive executive level dashboard serving CxO level users with real-time insights on revenue, expense, comparison of revenue vs expense, profit & loss, bookings, and other major metrics such as RevPAR, ADR, OCC, and GOP
  • Dashboard integrated with other 18 properties data
  • Includes multiple users support and access rights and supports secure data access from the property management system with SSL implementation on dashboard allowing only IP based access to the dashboard


  • Drives efficiency in investments made in the capital, infrastructure, human resources, and other business vectors
  • Improved decision making
  • Optimized business operations
  • Make faster insights-based decisions